Learn How To Use the DCF Self-Service Portal

The DCF Self-Service Portal (SSP) is a secure public facing portal that allows customers to complete and submit online applications for benefits. The SSP is available 24 hours a day, 7 days a week, from anywhere the internet can be accessed.

In this tutorial, consumers will learn how to:

  • Navigate through the DCF website.
  • Create your secure Profile.
  • Determine your eligibility for benefits.
  • Successfully submit your online benefits application.

Click below to view a SSP tutorial or to view a text - only PDF version of a SSP tutorial.

Introduction View Video View Text View Spanish Text
Check My Eligibility View Video View Text View Spanish Text
Sign Up and Manage My Account View Video View Text View Spanish Text
Submit an Application View Video View Text View Spanish Text
How to View and Upload Documents View Video View Text View Spanish Text
How to Link and Unlink My Case View Video View Text View Spanish Text
Report a Change View Video View Text View Spanish Text
Renew My Benefits View Video View Text View Spanish Text
How to Use the Message Center View Video View Text View Spanish Text