Details

Frequently Asked Questions (FAQs)

Welcome to the Medical Consumer Self-Service Portal (SSP). On this secure site, you may:

  • Check if you qualify for benefits
  • Fill out and submit an application for benefits
  • Fill out and submit a review to renew your benefits
  • Log in and view your existing benefits.

You may call 1-877-782-7358 if you have trouble using this site.

Click on the link below to view frequently asked questions (FAQs) about:

  • Long-Term Care and Institutional Services
  • Status of applications and coverage
  • Elderly and Disabled
  • Documents, Notices, and Messages
  • Viewing information about your case
  • Changes to your current coverage, income, or family
  • Technical Support
  • Facilitators and Representatives

Frequently Asked Questions (FAQs)


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