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Learn How To Use the Customer Self-Service Portal


The Customer Self-Service Portal (CSSP) is a secure public facing portal that allows customers to complete and submit online applications for health insurance. The CSSP is available 24 hours a day, 7 days a week, from anywhere the internet can be accessed.


In this tutorial, consumers will learn how to:

  • Navigate through the CSSP website.
  • Create your secure Profile.
  • Determine your eligibility for benefits.
  • Successfully submit your online benefits application.

Click here to view a text-only PDF version of this tutorial. 



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